AMAYRA GLOW
Refund Policy
A legal disclaimer
The information provided in this Refund Policy is for general guidance only and does not constitute legal, financial or professional advice. While we aim to keep this policy accurate and up to date, Amyra Glow makes no representations or warranties, express or implied, about the completeness, reliability or suitability of the information contained here. You should seek independent legal advice if you have questions about your specific rights or obligations. To the fullest extent permitted by law, Amyra Glow is not liable for any loss or damage arising from reliance on this policy. Nothing in this Refund Policy is intended to limit your rights under Australian Consumer Law or any mandatory consumer protection laws that apply in your country.
Refund Policy -
We want you to feel confident when shopping for skincare, beauty tools and hair tools with Amyra Glow. Please read this Refund Policy to understand when refunds or replacements may be available.Where We OperateThis Refund Policy applies to orders placed from Australia, New Zealand, the United States and the United Kingdom.Change of MindDue to the nature of skincare, beauty tools and hair tools, we do not offer refunds or returns for change of mind, whether products are opened or unopened.Damaged, Faulty or Incorrect ItemsIf your order arrives damaged, faulty or incorrect, please contact us within 30 days of delivery with your order number, clear photos of the product and packaging, and a brief description of the issue. Once we review your request, we may offer a replacement, store credit or refund, in line with our legal obligations.Allergic Reactions & Sensitivities (Skincare)Everyone’s skin is different. Please review the ingredient list carefully before purchasing any skincare product. We cannot guarantee that our products will be suitable for every skin type and cannot offer refunds for reactions or sensitivities, except where required by law.Performance of Beauty & Hair ToolsResults from beauty tools and hair tools can vary from person to person. We do not offer refunds where a tool does not achieve a desired result, unless it is faulty or not as described.Sale Items & PromotionsItems purchased on sale or during promotions are generally not eligible for refunds or returns, unless they are damaged, faulty or incorrect.How Refunds Are ProcessedIf a refund is approved, it will be processed back to your original payment method. Processing times may vary depending on your bank or payment provider.Your RightsNothing in this policy is intended to limit your rights under Australian Consumer Law or any mandatory consumer protection laws that apply in your country. You may be entitled to a repair, replacement or refund if a product is faulty, not as described or does not meet consumer guarantees.ContactFor any questions about refunds or returns, please contact us at amyraglow@amyraglow.com.